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Customer Reviews for AutoGlass Masters

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Here’s what some of our San Jose, CA customers are saying about us:


Bill was fantastic from initial call, welcoming and friendly when arrived and exceeded my expectations for completing the installation quickly. Friendly staff as well. Very honest and great prices. Less than half from Safelite quote and would rather support our locally owned shops. I'll be bringing my other vehicle in soon.

Definitely recommend!!

Google Review


If you want real down to earth, old school, hand shake service, Bill is the real deal. Not only that, his prices are as good or better than anyone else because he is not paying for all that expensive TV advertising. Word of mouth is all he needs. You will not find a better man to repair your auto glass no matter if it is the newest model car or a one of kind hot rod.

Google Review


5 stars!

Google Review


Good job!

Google Review


People say you can't find quality fast and cheap in ine spot. They lied, i found it. At Autoglass Masters

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5 stars!

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Great service and exceptional work

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Is chip to shoot has everything you need

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5 stars!

Google Review


Wonderful job, professional and fast service!

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5 stars!

Google Review


5 stars!

Google Review


Best customer service experience in years. So happy

Google Review


Made an appointment, dropped my car off and picked it up at the scheduled time. No problems and was far cheaper than safelite autoglass.

Google Review


BEST DEALS ON REPLACEMENTS, AND REPAIRS.

Google Review


Made an appointment by phone, brought the car in around 8am, took the car out after 12pm, no problem. They even vaccum the inside of my car. The price is reasonable. You might find cheaper price somewhere else, but this place is fine with me. I like the service.

Google Review


Bill is very professional and did a great job repairing the small crack on my windshield!

Google Review


Searched online and made calls. Bill was able to give me information over the phone and able to schedule me the next day! Left with a brand new window (front windshield was cracked completely across) as well as great information regarding wipers. I would definitely recommend to family and friends needing window replacement. I, myself, would use again but hoping I won't have to! :)

AutoGlass Masters Customer Review


Great place to go for Autoglass work

Google Review


Great local business and people. Vacuumed all the broken glass AND got it out of the rolling cover. Better prices than Safelite.

Google Review


I like them, very fast

Google Review


They did a quick and clean replacement of my son's quarter panel window at a fair price. I'd recommend them!

Google Review


Awesome shop, Bill is helpful and personable. Great price for my window, will definitely return for future work.

Google Review


Old school service!! Anyone who has been born in the last 25 years will probably not appreciate it .

No disrespect, just self employed and true craftmanship is lost on so many people these days.

The owner and operator is one of those people that you can truly trust to be fair and honest with you.

Google Review


5 stars!

Google Review


Guys here are professional and cool.
-Fast. Called in for a quote on day one. Got the window repaired on day two.

-Transparent pricing: glass + labor.

Google Review


5 stars!

Google Review


5 stars!

Google Review


Very professional and they did a great job with my windshield replacement.

Google Review


Very quick, reasonable prices and got me an appointment next day, vs other nationally known shops that didn't have an appointment for over 2 weeks.

Google Review


No frills, good food and friendly service

Google Review


Bill is indeed a master. Over the years he's done a windshield, a fixed side window, and now a rock chip repair for me. All great work. He's honest and capable.

Google Review


Got my Windshield Replaced. Mr. Bill did and his Assistant did an excellent job. Very informative, through. Highly recommended, their prices are reasonable. They are a family Business, 33 yrs, which I support whole heartedly. USA all the better.

Google Review


Great job friendly staff

Google Review


5 stars!

Google Review


5 stars!

Google Review


Had a great experience with Autoglass Masters. Bill and his team were extremely helpful and friendly. Very professional shop they are running over there. And they did it all while I was at work during the day so I wasn't left without a car. I will definitely come back for my auto glass needs.

AutoGlass Masters Customer Review


Bill did a great job on my 2019 Tacoma. His shop has that old school feel with the kind of service you don't often see these days. I am not the easiest customer in the world as I've been in customer service for 47 years and still expect the same service that I provide. As we know.. that'll never happen. Bill and his crew make lemonade out of those broken windshields and get you back in business fast. Hope not to see you too soon but I know where to send friends & family. Many thanks!

AutoGlass Masters Customer Review


Brought our two Camrys to have their windshields replaced. Mr. Donovan was so warm, easy and wonderful to deal with. Funny, too. He gave us a good price for each and got both done in a day. Thanks to him and his staff, we are safer traveling our highways with new windshields. Passed on his calling card to friends and family. If we need to again, we will definitely go back to Auto Glass Masters in San Jose.

Google Review


Bill and his team were great and made this experience painless . Definitely will refer to friends .

Google Review


Someone knocked out the right rear vent window. Went online and found Autoglass Masters. Bill asked if the damaged window rolled down, I say "YES". Bill gave me a quote over the phone and we were off and running. OOPS, vent windows don't even open let alone roll down. He smiled and advised they'd have it fixed in no time. He ordered the new glass and within 15 minutes of the glass arriving, I was on my way. I cannot compliment Bill and his staff enough. They were kind, courteous, thoughtful, helpful and very informative. I hope I won't need his services again soon; but if I or any of my friends need auto glass assistance, I am going to send them to Bill - the AutoGLASS Master. Thank you again.

AutoGlass Masters Customer Review


First and foremost the folks who work here are very friendly and reassuring. They did a great job replacing my rear passenger window on my Lexus 2015 CT200H and cleaning up any glass shards that fell into the crevice of the window slot and interior. Overall I would highly recommend this place.

Google Review


5 stars!

Google Review


Excellent service and price. Highly recommend!

Google Review


Bill and his team are amazing and got me right in when my car was vandalized. Bill is so kind and personable. I felt like my Dad was fixing my vehicle!!! Thank you so much Bill for helping out this travel nurse. I appreciate you!

Google Review


Great service! Bill did an awesome job on my front windshield. He was extremely nice, professional, and helpful.

Price is extremely fair as well.

Google Review


5 stars!

Google Review


Excellent service.

Google Review


Bill does a amazing job on every vehicle that is brought in and taken out. He completely cleans all of the cars glass free installs the new glass perfect. If you ever have broken glass on your vehicle this is the place that you must bring it to.

Google Review


I had window break on my commute. I spoke to my insurance and their recommended service quoted a repair that would take 4-5 days at a very high price. I searched for alternatives and found Autoglass Masters. Bill was extremely friendly and helpful over the phone and quoted me a price around 1/2 what the insurance companies preferred vendor quoted.

I dropped off my car and the repair was completed in just a few hours. Autoglass Masters' wonderful customer service and attention to detail made the best of a day that started out pretty poorly.

I hope I don't need a window replaced again anytime soon, but if I do I know 100% where I will be going.
I could not have asked for better service.

Google Review


They did a good job replacing my windshield. Called the day before, dropped the car off in the morning, picked it up in the afternoon. Nice folks, no problems, good price. If I bust another windshield I will be back. thanks!

Google Review


Bill - I was so distraught when I saw my windshield had been damaged at the end of the workday, and so stressed when I learned the local office of the national auto glass chain had no appointments for 2 weeks. Then I found Autoglass Masters in a google search!! You answered the phone and you made my sense of urgency your own. You scheduled installation of my new windshield for the next morning. My insurance company called your office and handled the glass claim, no deductible! The neighborhood Enterprise rental picked me up at your shop so that I could continue on my day (though your work was so prompt I probably could have gone without it). Your kindness, professionalism and exceptional service turned my auto glass crisis into a minor inconvenience. I felt completely taken care of. Thank you, Bill!!!

Google Review


Thank you Bill for taking the time/patience to fix my windshield. It looks as if nothing happened. I recommend Auto Glass Masters to anyone who is looking for great work and great customer service.

Google Review


5 stars!

Google Review


Clear communication at all stages. Reasonable prices

Google Review


Very friendly and professional. The best prices and same day install for my windshield. Feels honest and I like that.

Google Review


Great service! I had my car broken into on the weekend and they promptly scheduled an appointment for me. In less than an hour, my window was installed and ready to go. They also vacuumed out all the glass and everything else from my car - which I wasn't expecting, but presently surprised.

Google Review


He treats customers like a family member... Love this place.. Thank u so much Mr. Bill

Google Review


Great experience! Good customer service. They did an excellent job with my windshield replacement.

Google Review


5 stars!

Google Review


Bill is great and his team does great work. Fair prices as well!

Google Review


I'd give them 10 stars if I could.

Awesome quick service.
Great price on factory F150 Sound Screen windshield.
Beat EVERYONES prices & great customer service.
Thanks!!!!
Jim

Google Review


Bill was so helpful, clear and transparent. He went above and beyond to help me when my car was being serviced and the other staff I interacted with we're just friendly, nice people. Glad to support this small business.

Google Review


5 stars!

Google Review


I am extremely please with Bill and all the folks at Auto Glass Masters!! Very Professional, the work is top notch, in addition the customer service was great as well!. Wouldn't even think of using anyone else ever!!! All facets of my experience with Bill and his crew were 5 stars!!! Thanks Bill

Google Review


Best price I found to fix my passenger vent glass. Super fast, nice job, cleaned off my tape residue, and even vacuumed my carpets! Bill kept chatting with me the whole time and was super welcoming and friendly. Didn't talk to the other staff much, but they were professional when I did! I will definitely be recommending this place and returning (hopefully I won't get another busted window tho!)

Google Review


Great service. Bill cares for your windshield and is very diligent in his work

Google Review


My car was broken into one night about a week ago, and the next morning I was having a hard time finding an auto glass place that could fit me in before work. First these guys (understandably) said they were booked. I asked if I could just get the glass from them and do it myself, and they agreed. When I came to pick it up, they said they'd had a no show and could squeeze me in if I wanted. The glass wasn't in yet but they brought my car back to vacuum and get a head start so I could get to work on time. As a bonus the whole service ended up being less than all the other quotes I had gotten that morning. In addition to being so accommodating and efficient, everyone was friendly and professional. I would highly recommend Auto glass Masters!

Google Review


Great price and accurate timing. Easy process. Thanks!

Google Review


Bill is a fantastic professional! He fixed my broken back window at a half of what the other guys would have charged me. Quick service!

Google Review


5 stars!

Google Review


I needed a hard to find windshield that I wanted to install myself. The got it for me on the same day I called and for a reasonable price. Cool guys, easy to work with. Five stars

Google Review


5 stars!

Google Review


I have been going to Autoglass Masters for years. Bill's customer service and attention to detail are what keep me coming back. They excel at working on custom and classic cars which have more intricate moldings and clips.

Google Review


5 stars!

Google Review


Bill at Auto Glass Masters is courteous and professional, and provided outstanding service with a smile (and a GREAT sense of humor!) He didn't offer a false promise of 'quick service' but it was just that: quick! I would recommend this to anyone who has sustained a chip in their windshield, or who is in need of a complete windshield replacement. You can't go wrong!

Google Review

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